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By following the whole process, you will be able to enhance your problem-solving skills and increase your patience.Keep in mind that effective problem solving does take some time and attention.The key to effective problem solving and decision making discussions, is for you to all go through the process systematically. ” Too many problem-solving discussions end up focusing all of the attention of all the people present on what happened in the past and who is to blame.
Technological change in the manufacturing industry has reduced routine factory jobs while demanding more skilled workers who can operate complex machinery.
Case study 2: Yolanda was having a hard time dealing with difficult clients and dealing with her team at the office, so she decided to take a problem-solving course.
Put These Ideas Into Action First, take some time to be absolutely clear about the problem that is under discussion.
Give some thought to what an ideal decision or solution would accomplish.
The more creative and insightful you will be in identifying creative solutions and breakthrough ideas. If it is a major decision and will take some time to implement, set a series of short-term deadlines and a schedule for reporting. The faster you move in the direction of your clearly defined goals, the more creative you will be. You can solve any problem, overcome any obstacle or achieve any goal that you can set for yourself by using your wonderful creative mind and then taking action consistently and persistently until you attain your objective.
Look for the root cause of the problem rather than get sidetracked by the symptom.
” Clarity of definition will resolve 50% of the issues before they go any further Think About the Future When discussing a problem, be sure to focus on the future over the past. Focus On the Solution A second element in effective problem solving communications, is for you to talk about the solutions instead of talking about the problems.
It is for you to keep the attention of the individuals in the meeting focused on the possible solutions and what can be done rather than what has already happened.
“Problems are only opportunities in work clothes”, says American industrialist Henry Kaiser.
According to Concise Oxford Dictionary (1995), a problem is “ doubtful or difficult matter requiring a solution” and “something hard to understand or accomplish or deal with.” Such situations are at the center of what many people do at work every day.