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It has a specific form: How to get started The 5 'W's - Who, What, Where, When and Why - is a great tool that helps get pertinent information out for discussion. - What impact does it have on all stakeholders, e.g.From the [poem] from Rudyard Kipling's "The Elephant's Child" which opens with: - What are the boundaries of the problem, e.g. employees, suppliers, customers, shareholders, etc. Each of the answers will help to zero in on the specific issue(s) and frame the Issue Statement. That is, it should take a reasonable amount of time to formulate, try and deploy a potential solution.Research and quality information on a subject matter is our core competency.
We want all of our software releases to go to production seamlessly, without defects, where everyone is aware and informed of the outcomes and status.
(Vision) Today we have too many release failures that result in too many rollback failures.
Deployment in this case is the work necessary for taking a production ready binary and installing, testing and releasing it into the production environment.
The company failed to deploy the releases on-schedule over 50% of the time.
organizational, work flow, geographic, customer, segments, etc. Example Consider a software development and hosted data services company that supplies products and services to wireless carriers.
They had issues deploying new software releases into the production environment.
If we ignore this problem; resources will need to increase to handle the cascading problems, and we may miss critical customer deadlines which could result in lost revenue, SLA penalties, lost business, and further damage to our quality reputation.
(Issue Statement) We will use our Kaizen Blitz methodology in evaluating the last release to help us improve our processes.